Privacy Policy 

Privacy Policy

We do NOT sell your personal data to any third parties. We may share your personal data with our carefully selected third-party service providers who help us provide our services to you, including:

  • Couriers and other delivery companies.

  • Payment providers

  • Shopping platforms

In certain circumstances we may also need to share your personal data with our legal advisers, bankers, auditors, accounting agents and insurers and our regulators, including HM Revenue & Customs.

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to use your personal data for specified purposes and in accordance with our instructions.

We do not transfer your personal data outside of the European Economic Area (EEA) unless you make a purchase from or are based in a country outside of the EEA.

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

 

We will retain your name, email address, phone number, home address, details of previous purchases, searches and items saved in your wish list, which we collect when you hold an account with us for such time as you continue to hold an account with us.

 

We will retain your name, email address, delivery address and billing address which you provided to us when you make a purchase on our website and all correspondence with you for seven years following your last purchase or contact.

 Cookie policy 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with an enhanced experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that the website stores on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete and block them, visit www.aboutcookies.org  or www.allaboutcookies.org.

 

Alternately, it is also possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

 

Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

 

We use the following cookies:

  • Essential cookies: These cookies enable core functionality such as security, and network management, and provide you with access to features such as your profile and purchases, member-only resources, and other areas of the website. You may disable these by changing your browser settings, but this may affect how the website functions. Visitors who opt-out of being tracked still count in statistics gathered by Google Analytics and Facebook Pixel, but their personal data is not collected.

  • Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. They also can be used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or shipping region).

If you continue to use our website without changing your settings we assume you consent to the use of cookies. However, you can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please note, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

The cookie consent may also be changed in My Account after logging in.

 

We also use third-party services such as Instagram or YouTube as well as Facebook ‘like’ buttons and Twitter ‘tweet this’ buttons. These services often store their own cookies.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies.

Cookie Name                             Purpose                                                   Duration                 Cookie Type

XSRF-TOKEN                       Used for security reasons                                         Session                      Essential

hs                                      Used for security reasons                                         Session                      Essential

svSession                      Used in connection with user login                                12 Months                   Essential

consent-policy               Used for cookie banner parameters                               12 Months                   Essential

smSession                   Used to identify logged-in site members                             Session                      Essential

TS*                            Used for security and anti-fraud reasons                             Session                     Essential

fedops.logger.X            Used for stability/effectiveness measurement.                   12 Months                  Essential

SSR-caching        Used to indicate the system from which the site was rendered       1 Minute                   Essential

AWSALBCORS                    Used to map the session to the target                          7 Days                    Essential

wixLanguage      Used on multilingual websites to save user language preference   12 Months               Functional 

 

Ts / Ts_c                    Used to provide fraud prevention by PayPal                          3 Years                  Functional